Barnes & Thornburg Chooses PortoFormia
Barnes & Thornburg was faced with a problem common to all firms with vibrant IP practices. The number of monthly proformas seemed to increase exponentially as the practice swelled. Printing and distributing the thousands of proformas to review was expensive, time consuming, and inefficient.
When Barnes attended a demo of Mobile Markup by PortoFormia, they found a solution. "When we saw how easy Mobile Markup was to use, we were impressed," says Stacie Gayheart, the firm's Controller. "Empowering partners to use their own mobile devices to review, mark up, and distribute back to their billers was very intriguing." Now partners who travel a lot can enjoy the convenience of reviewing their proformas from anywhere. Once their work queue is downloaded to their devices, they can work on them even when there isn't an internet connection. Gayheart concluded, "Mobile Markup solves a lot of old problems that current technologies weren't addressing."
It's not easy creating a tool that caters to a broad mix of billing scenarios and the complexities of routing proformas to multiple attorneys. But PortoFormia's creators have taken their 20 years of experience in legal billing with top AM Law 100 firms and built a solution that will work in the largest of firms.
Mobile Markup solves a lot of old problems that current technologies weren’t addressing.
Controller, Barnes & Thornburg
"Every step where we can eliminate paper, we did," says John Mancini, Founder of PortoFormia. "One complaint we heard consistently from customers was that all the faxing and emailing back and forth between multiple approvers—the billing department and the attorney—created paperwork that can be confusing and is a waste of time. Mobile Markup keeps a proforma securely within a workgroup to insure that all participants are viewing the same version. Our elegant workflow engine keeps the biller in charge."
Like a traffic cop, the biller controls the document flow and is constantly updated on where a proforma is the approval process. PortoFormia's biller portal provides instant visual analysis of the life cycle of a delivered proforma. A color-coded work queue indicates how long a particular proforma has been out for review and if the attorney has reviewed a bill. A transaction log and history function keeps track of every edit, signature, and travel time of the prebill.
Implementation was easy: less than a week, and the team at PortoFormia fine-tuned the program to work with the unique characteristics of our billing system.
Billing Manager, Barnes & Thornburg
In addition, PortoFormia's sophisticated document management system allows billers to route a proforma to multiple approvers and allows for each attorney in the routing chain to add their own comments. Billers can route a proforma back to a secretary effectively eliminating the need to fax send a copy.
Other features such as mass approval prove very appealing. When an attorney wants to approve several matters at once, Mobile Markup allows instant selection of a group of matters. Then, with one tap of the Submit button, the prebills are instantly delivered to the biller's work queue. What used to take days, takes hours.
Finally, another bonus: all marked up proformas are archived, easily retrieved by either biller or attorney.
Shirley Fleming, Billing Manager for Barnes & Thornburg, expects the adoption rate to dramatically increase as other firms see the potential gains her firm saw. "My billers took to Mobile Markup right away. In fact, the billers were able to train their attorneys on how to use the app. Implementation was easy: less than a week, and the team at PortoFormia fine-tuned the program to work with the unique characteristics of our billing system."